The fine print, minus the fine print

Straight answers. No jargon.

Everything you're probably wondering before you get in touch — how we work, what it costs, and who owns what. If your question isn't here, just ask.

Working with XDS
Who actually does the work?

Jack and the XDS team, here in Australia. No offshore contractors, no juniors pressing “boost”. The person who builds your campaigns is the person you talk to.

Do you work with startups?

Rarely. We're built for established service businesses with something to scale — real revenue and real capacity to take on more work. If you're pre-revenue, we're probably not the right fit yet.

Do you ever turn businesses away?

Often. If we can't see a clear path to results for you, we won't take your money. We'd rather say no than take on a client we can't win for.

What kind of businesses do you work with?

Mostly trades and service businesses across Australia — the ones where a booked job is worth real money. If that's you, we speak your language.

Pricing & contracts
How much does it cost?

It depends on your business and your goals — there's no fixed price because there's no fixed situation. We'll talk real numbers on your XDS Game Plan, with no surprises and nothing hidden.

Are there lock-in contracts?

No. None. You stay because it's working, not because you're trapped. Cancel any time and keep everything.

Do you charge per lead?

No. You're not billed per lead. We build and run the whole system, and every lead it produces is yours.

What ad budget do I need?

Enough to actually move the needle in your market. Rather than quote a number blind, we'll be straight with you about what it takes on the call.

Results & timelines
How fast will I see results?

Most clients see leads coming through within the first couple of weeks of launch. The compounding wins — cheaper leads, better conversion — build over the following months as we optimise.

What if it doesn't work?

We only take on businesses we're confident we can win for, and there's no lock-in — so if it isn't working, you're free to walk. Our incentive is to keep you winning.

Can I see what's actually happening?

Always. Live dashboards, plain-English reporting and regular updates. No mystery metrics, no “trust us”.

Your data & accounts
Who owns the ad accounts?

You do. Everything is built in your accounts, in your name — ads, pixels, data, assets. If we ever part ways, you keep the lot.

Will I be locked out of my own data?

Never. Full transparency is the whole point — you have access to everything, always.

What happens if we stop working together?

You walk away with everything we built — accounts, funnels, assets and data. No hostage situations, nothing clawed back.